Privacy policy

Privacy Policy

Your privacy matters to us. At Rhythms & Rituals, we are committed to protecting your personal information and being transparent about how we collect, use, and store it.

By visiting our website or making a purchase, you agree to the terms outlined in this Privacy Policy. Updated 24 July 2025.

1. What We Collect

When you visit our site or place an order, we may collect the following information:

  • Your name, email address, phone number, and shipping address

  • Payment information (securely processed by third-party services—we never store your full card details)

  • Browsing behaviour (such as pages visited or products viewed)

2. How We Use Your Information

We use your information to:

  • Fulfil and manage orders

  • Respond to your inquiries or requests

  • Improve your experience on our website

  • Share updates, offers, and newsletters (if you’ve opted in)

  • Analyse website traffic and performance

We never sell your information to third parties.

3. Sharing Your Information

We only share your personal information with trusted third parties when necessary to:

  • Process payments (e.g., Stripe, PayPal)

  • Ship your orders (e.g., courier services)

  • Manage our email and marketing systems (e.g., Klaviyo, Mailchimp)

These partners are required to protect your data and may not use it for any other purpose.

4. Your Choices

You can:

  • Opt out of marketing emails at any time by clicking “unsubscribe” at the bottom of our emails

  • Contact us to request, update, or delete your personal data

5. Cookies

Our website uses cookies (small data files stored on your device) to:

  • Improve functionality and navigation

  • Analyse traffic and visitor behaviour

  • Personalise your shopping experience

You can disable cookies in your browser settings, but some parts of the site may not function properly.

6. Data Security

We take appropriate measures to protect your data and use secure platforms to manage transactions and information. However, no system is 100% foolproof, so we recommend protecting your own passwords and using a secure internet connection.

7. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised “last updated” date. Continued use of the site means you accept the latest version.

8. Contact Us

If you have any questions about how your data is used, or if you'd like to make a data request, please contact us at hello@rhythmsrituals.com.