Terms of service

Terms of Service

Welcome to Rhythms & Rituals. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or purchasing from our site, you agree to be bound by these Terms. If you do not agree, please do not use our site.

1. Use of Our Website

You agree to use this website in a lawful manner and only for personal, non-commercial purposes. You may not misuse our site, attempt to harm its functionality, or violate any laws in your jurisdiction.

2. Product Information

We take care to ensure that all product descriptions, images, and prices are accurate and up to date. However, we cannot guarantee that all details are error-free. We reserve the right to correct any errors and update information at any time without prior notice.

3. Orders & Payment

By placing an order, you confirm that:

  • All information provided is accurate and complete

  • You are authorised to use the payment method provided

We reserve the right to refuse or cancel orders at our sole discretion, including due to product availability, errors in pricing or description, or suspected fraud.

4. Shipping & Delivery

Shipping times and delivery estimates are provided for your convenience but are not guaranteed. We are not responsible for delays once the package has been dispatched, though we will always do our best to assist.

5. Returns & Refunds

Our full Return & Refund Policy can be viewed here. In summary, we accept returns of non-perishable items within 30 days. Perishable items such as matcha are non-refundable unless damaged or defective upon delivery.

6. Intellectual Property

All content on this site—including text, graphics, logos, and product designs—is the property of Rhythms & Rituals and is protected by copyright and trademark laws. You may not use our content without written permission.

7. Privacy

We respect your privacy. Any personal information you provide will be handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data.

8. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on our website. Continued use of the site means you accept the most recent version.

9. Contact Us

If you have any questions about these Terms, feel free to reach out to us at hello@rhythmsrituals.com.